Motivational Interviewing (MI) was redefined in 2009 as “a collaborative, person-centered form of guiding to elicit and strengthen motivation for change” (Miller & Rollnick, 2009). Initially it was used in addiction counseling in 1989. Overtime is has moved to all areas of healthcare, correctional services, customer service, and probably numerous other areas.
I was trained in 2003 in face-to-face classes with Dr. Vaughn Keller who was an associate director at the Bayer Institute for Healthcare Communication. Dr. Keller was skilled in communication skills, teaching communication, and using motivational interviewing. As a colleague of Bill Miller and Stephen Rollnick, Dr. Keller was the ideal trainer. His ability to both use constructed examples as well as spontaneous interactions to demonstrate MI was invaluable in the classroom setting. He had a passion for MI that was infectious.
Eight years after my induction into MI I I remain an avid supporter. However, I work with a virtual workforce and wonder about options to train MI that may be innovative. I am interested in discussion as to what works and what does not work. Wave the magic wand and tell me if you could try something you think has a chance what might that be. I would love to hear from users of MI as well as MI trainers. Please indicate the area you use MI in and both the value of training and the value of implementation of MI into your area of focus.
My hope is we will all learn how to better spread this powerful communication tool to many more areas. Join me in brainstorming!
Theresa Williams RN, MBA, MSN, MEd
Miller, W.R. & Rollnick, S. (2009). Ten things that motivational interviewing is not. Behavioural and Cognitive Psychotherapy, 37, 129-140.